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If I lease a sprint phone, will the phone be repaired or replaced if damaged?

If you lease a Sprint phone and it is damaged or stolen, you will have to pay for the device to be repaired or replaced unless you have some form of insurance or protection in place

If you lose the phone or have it stolen it could be expensive as you would need to complete the entire lease plan for the remaining months AND pay the final device purchase option as you need to return the phone in good working condition at the end of the lease term.

It's always worth looking into the insurance or protection products available at the time of taking out a lease as technically you don,t ever own the phone unless you complete all monthly payments and also pay the final option to purchase. Without any insurance or protection you may end up with a hefty bill, particularly if you are in the early months of a lease.

For Sprint customers, here are some useful links to make a claim or understand protection coverage

  1. If you have Total Equipment Protection:
    1. For help with minor repairs, mechanical failure or electrical failure, Visit a Sprint Store
    2. If your device is lost or stolen, you can file a claim online.
  2. Tablet customers with Advanced Protection Pack should file a claim for any issue.
  3. If you don't have device protection, visit a Sprint store to determine your options.


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