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Ting APN Settings

APN Android

1. Reset APN to Default

Before beginning these directions, insert your activated Ting GSM X1 SIM card.

  1. Go to Settings
  2. Tap More networks (under Connections tab, or More, Wireless & networks, Wireless Controls, Wireless Manager, Phone Information)
  3. Mobile or Cellular networks
  4. Access Point Names
  5. Tap the Menu icon (located near + or Add icon)
  6. Tap Reset to default

2. Add Ting Data/MMS APN Setting

You should already be in the access point name section, if so, skip to step #5.

  1. Go to Settings
  2. Tap More networks (under Connections tab, or More, Wireless & networks, Wireless Controls, Wireless Manager, Phone Information)
  3. Mobile or Cellular networks
  4. Access Point Names
  5. Add a new APN (Menu or + icon)
  6. Enter APN settings
    • Name: Ting Data
    • APN: wholesale
    • APN type: default,admin,fota,mms,supl,hipri,internet,dun
      • If there is a free form field, enter the above exactly as written without spaces
      • If your device has a series of check boxes rather than a free form field, check all the boxes that correspond with the values listed above. For example: your device has checkboxes for default, mms, supl, wap and ia. Check only default, mms and supl.
    • MMSC: http://wholesale.mmsmvno.com/mms/wapenc
    • MCC: 310 (should already be set)
    • MNC: 260 (should already be set)
    • APN protocol: IPv4/IPv6
    • APN roaming protocol: IPv4/IPv6
  7. Tap the Menu icon (3 dots) icon 
  8. Tap Save  
  9. Select Ting Data as your APN
  10. Restart your device and wait for it to find the Ting network--this may take a minute or so
  11. Confirm that you're able to access data, send and receive picture, video and group messages.

3. Add Ting MMS APN Settings

  1. Go to Settings
  2. Tap More networks (under Connections tab, or More, Wireless & networks, Wireless Controls, Wireless Manager, Phone Information)
  3. Mobile or Cellular networks
  4. Access Point Names
  5. Add a new APN (Menu or + icon)
  6. Enter APN settings
    • Name: Ting MMS
    • APN: wholesale
    • APN type: mms (type in field or select box)
    • MMSC: http://wholesale.mmsmvno.com/mms/wapenc
    • MCC: 310 (should already be set)
    • MNC: 260 (should already be set)
    • APN protocol: IPv4
    • APN roaming protocol: IPv4
  7. Tap the Menu icon
  8. Tap Save
  9. Keep Ting Data selected as your APN (your phone will use the MMS APN settings automatically as it needs to).
  10. Restart your device and wait for it to find the Ting network--this may take a minute or so
  11. Confirm that you're able to send and receive picture, video and group messages.

iPhone APN Settings

1. Reset APN to Default

  1. Go to Settings.
  2. Tap Cellular.
  3. Tap Cellular Data Options/ Cellular Data Network. **Note: If this setting isn't visible then the phone is not unlocked the previous carrier needs to be contacted to unlock the device.
  4. Scroll down to Reset Settings and tap.

2. Add Ting Data & MMS APN Settings

  1. Go to Settings.
  2. Make sure that Wi-Fi is disabled.
  3. Tap Cellular.
  4. Make sure that Cellular Data is enabled.
  5. Tap Cellular Data Options.
  6. Make sure that LTE/3G Data is enabled.
  7. Tap Cellular Data Network. **Note: If you don't see this setting, then the phone is not unlocked and you need to get in touch with your previous carrier.
  8. Under CELLULAR DATA:
    • Tap the APN field
    • Enter wholesale
    • Leave the Username and Password blank
  9. Under LTE SETUP (OPTIONAL):
    • Tap the APN field
    • Enter wholesale
    • Leave Username and Password blank
  10. Under MMS:
  11. Under PERSONAL HOTSPOT (Note: this field does not appear in newer versions of iOS, so if you do not see it, skip this step):
    • Tap the APN field
    • Enter wholesale
  12. Press the Home button to exit to the main screen.
  13. Press the power button and slide to power off your iPhone
  14. Turn your iPhone on and wait for it to find the Ting network--this may take a minute or so
  15. Check that you're able to browse the Internet in Safari and that you can send a picture/video/group message.
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