CREDO Mobile customers who’ve paid off their device in full can unlock their smartphone and use it on a compatible carrier. To unlock your CREDO Mobile phone, you’ll need to meet several policy requirements.
Requirements for device unlocking:
- CREDO customer must be in good standing with their account;
- Mobile phone has been active on CREDO for at least 90 days;
- The CREDO phone has been paid off in full.
As long as the above policy requirements have been met, CREDO will agree to unlock the device at no cost.
NOTE: CREDO Mobile will unlock your phone after you complete your contract or pay your Early Termination Fee in full.