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How do I unlock my Tello phone for international use?

To unlock your Tello phone for international use, you must first meet several requirements set forth by Tello before they will agree to unlock your device.

  1. The device must be a Sprint device and must be capable of a SIM card unlock
  2. The unlock request has been submitted by a Tello account holder
  3. The device has been active on Tello for at least 90-days
  4. You have not unlocked more than 1 Tello phone within the last 12 months (2 device unlocks each year)

The account is in good standing, the device has not been reported lost or stolen

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